Here’s how to get rid of the “RCS Not Working” situation.
Apple’s iMessage, an instant messaging service available to iOS users, was created to improve the messaging capabilities on iPhones. Subsequently, it has evolved into a reliable messaging platform that is useful for users inside Apple’s System.
Many of these capabilities are incompatible with SMS, the platform’s default messaging system that has been available for decades, making it unpleasant to text Android users from an iPhone. On a good note, however, popular cross-platform services like Telegram and WhatsApp function effectively irrespective of the user’s preferred operating system.
Initially, Google hadn’t built RCS into its Google Messages app, something that gave Android users a hard time trying to replace SMS. However, now, RCS is preinstalled on many Android phones and is easily sideloaded onto any Android device.
What’s RCS?
RCS stands for Rich Communication Services.
A more advanced, rich communications experience is offered with RCS conversations. You can view typing activity in RCS chats, and provide read receipts, which let you know when a message has been read or received. Receipts for read messages additionally display your contact’s name and the time you read it.
The RCS platform, which offers WhatsApp-like features like typing indicators, read receipts, support for higher quality multimedia messaging, and so on, allows Android users all over the world to communicate with one another easily now.
However, as it is with most technology, it falters and performs incorrectly. We’ll look at several fixes for RCS in this article if it’s not functioning properly on your device.
Here’s how to fix the RCS error on your device.
Confirm that you have an internet connection
Similar to most instant messaging networks, RCS uses the internet to transmit messages from one user to another. RCS should switch to SMS if the internet is unavailable, however, it frequently fails to do so.
If your RCS isn’t functioning properly, you might want to make sure that you have a data plan that is currently active. Alternatively, you might set up WiFi so that Google Messages can deliver your chat messages.
- Look up RCS Status in your Settings.
To check the status of Chat Services, navigate to your Google Messages settings. The function may occasionally need to be verified or activated before it can be used.
Here’s how to check for the Status of your Google Chat or RCS feature:
- Open Google Messages
- Select the menu option from your screen’s upper right corner.
- Choose the Message Settings option
- Select “General” under “Chat
- Choose Features,” and Check the Situation
Simply go through the RCS setup and verification procedure if it reads Disconnected, Setting Up.., or Connecting…, and this should resolve the problem.
Dual SIM Users should check these settings
Dual SIM smartphones can also use Google Chat or RCS, however, some adjustments must be performed before this can function properly. Your dual SIM handset, RCS can only be enabled on one SIM card. This means that neither of your SIM Cards can have RCS enabled.
You must make the same SIM Card the default for both SMS and data. For this feature to work in some circumstances, you may also need to make that SIM card the default for calls.
Conduct a Carrier Services Update
Carrier Services, one of the in-the-back services included with all Android phones with Google Play Services, serves as the foundation for RCS and Google Chat.
Try updating your programs to the most recent versions if you’ve tried all the troubleshooting steps listed above and nothing seems to be working.
For RCS to function properly, these apps must be on the most recent version available.
- Google Play Services
- Google Messages
- Carrier Services
The RCS setup procedure should work after these have been upgraded to the most recent versions and your Android device has been rebooted.
Download a default messaging App
Have Google Messages downloaded and installed first. There is currently no supported third-party messaging app; only RCS messages operate on it. That may however change in the future.
Your phone’s messaging app of choice should be Google Messages.
- Navigate to Manage Apps in the Apps section located under Settings.
- To choose Default applications, tap the menu icon.
- Instead of any other application that you might be using presently, tap on Messaging and select Messages.
Following the installation of a new launcher or messaging app, it’s likely that the Android OS’s default settings have been reset. Look to see if RCS messaging is enabled on your smartphone.
Clear Out Storage for Carrier Services & Google Messages
Hopefully, one of the above steps is working for you. However, if none of these work, you might need to clean the cache and storage for the aforementioned apps. The reason for this is that your problem could be the result of conflicting configurations.
In most cases, updating apps to the most recent version and rebooting should take care of problems, but occasionally you’ll have to take care of it yourself and here’s how:
- Open the Settings menu.
- Navigate to the Applications menu.
- Locate Google Messages by scrolling down.
- Tap it, then select Storage.
- Then select Clear Data and Cache.
- Likewise with carrier services
- Try the setup procedure once more after rebooting your device.
Conclusion
Through the Google Chat app for messages, RCS is accessible everywhere. The above approaches should be sufficient to help clear out the RCS error so you can connect to your chats.
