Your Glo SIM card is your key to staying connected with friends, family, and the world. But what happens when you find yourself locked out of your SIM due to too many unsuccessful PIN attempts?
Don’t worry; there’s a solution: the Personal Unlock Key (PUK) code. In this article, we’ll guide you through the process of obtaining your PUK code to unlock your Glo SIM card and regain access to your mobile network.
1 | Retrieving Your Glo SIM PUK Code |
2 | Using Your PUK Code |
3 | Tips for a Smooth PUK Code Retrieval Process |
1: Retrieving Your Glo SIM PUK Code

Glo, one of Nigeria’s leading telecommunications providers, offers a straightforward process for retrieving your PUK code.
Ensure that your device is powered on and has the Glo SIM card inserted. Dial *124# on your phone’s keypad.
Follow the on-screen instructions provided by Glo. You will receive your PUK code via SMS. Make sure to note it down for future reference.
If, for any reason, you cannot retrieve your PUK code through the USSD code, you can contact Glo’s customer care for assistance.
Dial 121 from any Glo line (if available) or dial +2348050020121 from any other network. Follow the voice prompts to speak with a customer care representative.
Explain your situation and request your PUK code. The customer care representative will guide you through the process and provide you with your PUK code.
2: Using Your PUK Code
Once you have obtained your PUK code, it’s essential to use it correctly to unlock your Glo SIM card safely.
Insert your Glo SIM card into your mobile device. Power on your device and wait for it to prompt you for the PUK code.
Enter the PUK code carefully, following the on-screen instructions. After entering the correct PUK code, your SIM card will be unlocked. You will then need to set a new PIN for your SIM card for security purposes.
After successfully entering the PUK code, you will be prompted to set a new PIN. Choose a secure and memorable 4 to 8-digit PIN code.
Confirm the new PIN by entering it again when prompted. Once confirmed, your SIM card will be unlocked, and your new PIN will be active.

3: Tips for a Smooth PUK Code Retrieval Process
Retrieving your PUK code is a relatively simple process, but it’s essential to keep a few things in mind to ensure a smooth experience.
Once you receive your PUK code, store it in a safe place where you can easily access it if needed. Avoid sharing your PUK code with others to protect the security of your SIM card.
When entering the PUK code, be extremely cautious. Entering it incorrectly multiple times can permanently damage your SIM card, rendering it unusable.
If you encounter any issues or have questions about the PUK code retrieval process, don’t hesitate to contact Glo’s customer care. They are there to assist you and ensure a smooth resolution.
When setting a new PIN for your SIM card, avoid using easily guessable combinations like “1234” or “0000.” Opt for a unique and secure PIN to protect your SIM card from unauthorized access.
Your Glo SIM card is a vital tool for staying connected in today’s digital age, and it’s crucial to know how to retrieve your PUK code to unlock it in case of emergencies.
Whether you’ve forgotten your PIN or exceeded the wrong PIN attempts, following the steps outlined in this article will help you regain access to your mobile network.
Remember to keep your PUK code safe, choose a strong new PIN, and don’t hesitate to contact Glo’s customer care for assistance if needed.
With the right knowledge and precautions, you can ensure a seamless experience when unlocking your Glo SIM card. Stay connected and stay informed!