Located in the heart of Kampala, the Kampala Serena Hotel is an oasis of cool. This 5-star hotel is a popular destination for travelers looking to explore the beauty of Uganda.
About Kampala Serena Hotel
Whether you are planning a business trip or a vacation, Kampala Serena Hotel can offer you everything you need. With its modern amenities, beautiful rooms, and convenient location, it is the perfect choice for your next trip.
The hotel has friendly staff, an on-site restaurant, and a free shuttle service to and from the airport. The hotel also offers a gym and an outdoor pool, which will help you relax after a busy day in the city.
The Kampala Serena Hotel offers 186 well-appointed rooms. Each room features air-conditioning, a private balcony, and a private bathroom.
It also includes a flat-screen television, a mini-bar, a private safe, a hairdryer, and a direct-dial telephone. In addition, guests receive a complimentary newspaper and 24-hour room service.
Hotel Location
Rooms available at Kampala Serena Hotel
Royal Suite
In the well-appointed one-bedroom Royal Suite at Serena, you will find a spacious master bedroom with a private balcony, a large walk-in closet, and a work desk.
- Room size: 224 m²/2411 ft²
- Balcony/terrace
- 1 king bed
- Starting at Not Available
Businessman Suite
Featuring separate living and bedroom spaces divided by sliding doors, Serena’s Businessman Suites create a relaxing and productive stay.
- Room size: 81 m²/872 ft²
- Balcony/terrace
- 1 king bed
- Starting at $565
Executive Suite
Featuring a unique studio style open plan encompassing a spacious king bedroom, the Serena Hotel’s six garden-view Executive Suites blend classic elegance with contemporary comfort.
- Room size: 28 m²/301 ft²
- Outdoor view
- 1 single bed and 1 king bed
- Starting at $455
Executive Room
Serena’s Executive Rooms provide spacious king beds and garden views from their private balconies. Ideal for business travelers this category is equipped with an expansive workspace and relaxation area.
- Room size: 19 m²/205 ft²
- Outdoor view
- 1 king bed and 1 single bed
- Starting at $325
Deluxe Room
At Serena, spacious Deluxe Rooms feature elegant modern interiors, as well as private balconies with views of the hotel’s water gardens.
- Room size: 18 m²/194 ft²
- Garden view
- 1 king bed and 1 single bed.
- Starting at $253
Hotel Facilities and Amenities
- Fitness center
- Garden
- Golf course [on-site]
- Hiking
- Hot tub
- Light therapy
- Massage
- On-site entertainment
- Sauna
- Spa
- Steamroom
- Swimming pool [indoor]
- Swimming pool [outdoor]
- Ticket services
- Tours
- Yoga room
- Anti-viral cleaning products
- Breakfast in room
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- First aid kit
- Free face masks
- After sanitization, guest rooms are sealed
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Protective screens in common areas
- Between stays, rooms are sanitized
- Safe dining setup
- Sanitized kitchen and tableware items
- Staff trained in safety protocol
- Temperature check for guests and staff
- Air conditioning
- Alarm clock
- Balcony/terrace
- Bathrobes
- Bathtub
- Blackout curtains
- Carpeting
- Closet
- Clothes dryer
- Coffee/tea maker
- Daily housekeeping
- Desk
- Fire extinguisher
- Free bottled water
- Hair dryer
- In-room safe box
- Ironing facilities
- Free LAN Internet in room
- Linens
- Mini bar
- On-demand movies
- Pool facilities
- Private bathroom
- Safety/security feature
- Satellite/cable channels
- Seating area
- Shower
- Slippers
- Smoke detector
- Soundproofing
- Swimming pool [direct access]
- Telephone
- Toiletries
- Towels
- Wake-up service
- Whirlpool bathtub
- Free Wi-Fi
- Air conditioning in public area
- Concierge
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Elevator
- Facilities for disabled guests
- Food delivery
- Gift/souvenir shop
- Grooming service
- Ironing service
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Salon
- Smoke-free property
- Smoking area
- Terrace
Food and Dining
At the Kampala Serena Hotel, you can enjoy fine dining, sophisticated style, and impeccable service in one of the hotel’s restaurants.
The Lakes Restaurant
Located in the hotel’s magnificent water garden, The Lakes Restaurant boasts an opulent hot and cold buffet at breakfast and lunch, as well as a captivating outdoor terrace.
The Lakes Restaurant is surrounded by colossal mosaic pillars and features an outstanding dining room and outdoor terrace. The dinner menu features a la carte selections in addition to the theme nightly.
The Ssese Patisserie
Visit the Ssese Patisserie at Kampala Serena for sweet treats and freshly brewed coffee. An array of homemade macaroons, pastries, tarts, and creative, made-to-order cakes are available at this self-indulgence destination.
It offers authentic Ugandan coffee, local and herbal teas and a wide selection of homemade macaroons, pastries, tarts, and cakes.
Explorer Italian Bistro
Kampala Serena Hotel’s offbeat Italian restaurant reminds you of the jungle-draped ruins of the Raiders of the Lost Ark movie with safari artifacts and sepia-toned photography of Africa’s early explorers.
There is a wide selection of wines, beers, and spirits to complement the fine Italian cuisine served in the dining room and outside among the ponds and bridges in the outdoor water garden.
The Pearl Restaurant & Champagne Bar
With its fusion of international, national, and regional cuisines, The Pearl Restaurant & Champagne Bar at Serena offers an intuitive fine-dining experience.
In addition to elegant niche seating, the restaurant offers an outdoor terrace where fountains play, a private dining room for 12 people, and an intimate yet relaxed central dining room, which centers around a raised piano dais where a resident pianist plays nightly.
The Bambara Lounge
Hotel guests have exclusive access to the beautifully decorated Bambara Residents’ Lounge and the opulent Bedouin-style tented terrace. In addition to newspapers and periodicals, the Bambara Lounge of Serena Hotel offers café service, Wi-Fi throughout the day, and a comprehensive business center.
The Mist Bar
Located at Kampala Serena, this atmospheric Mist Bar evokes Uganda’s misty mountain habitat, where gorillas roam in the mist and is named after the movie Gorillas in the Mist.
Property Policies
You may request extra beds at Kampala Serena Hotel. If you have questions regarding extra beds, please consult their website. All children are welcome at Kampala Serena Hotel.
Hotel Photos
Hotel Videos
Nearby Attractions
- The Mayfair Casino & Club
- SSDM Hindu Temple
- Baha’i Temple
- Maridadi Crafts
- Independence Monument
- Kingdom Mall
- Uganda Golf Course
- The Parliament of the Republic of Uganda
Reasons to Stay at Kampala Serena Hotel
- A strategic location of Serena makes visiting the varied attractions of Kampala’s five districts easy.
- The Maisha Mind Body and Spirit Spa and a free-form swimming pool make this hotel a haven for total urban relaxation.
- Staff members are well-trained and provide excellent service.
- This hotel offers a sumptuous breakfast spread. Restaurants offer scrumptious meals with a choice of varied cuisines. Rooftop dining is available.
- Provides consistent and reliable service in accordance with the Serena brand’s quality standards.
Frequently Asked Questions
Kampala Serena Hotel is located where?
Located in the business district, this family-friendly hotel is steps from the Uganda Golf Course, the Parliament of Uganda, and Owino Market.
What amenities does Kampala Serena Hotel offer its guests?
Among the hotel’s amenities are free WiFi, free breakfast, and a pool. WiFi is available for free in hotel rooms as well.
Does Kampala Serena Hotel offer free parking?
Free private parking is available on site (reservation is not needed).
Are there any general services offered by Kampala Serena Hotel?
Airport shuttle service (additional charge) is available at Kampala Serena, as well as air conditioning, gift shops, elevators, VIP rooms, non-smoking rooms, newspapers, and room service.
Does Kampala Serena Hotel serve breakfast?
While staying at Kampala Serena Hotel, guests can choose from a variety of breakfast options, including: Full English/Irish and Buffet.
Is the Kampala Serena Hotel pet-friendly?
This hotel does not allow pets.
Does Kampala Serena Hotel accept credit cards?
All major credit cards are accepted at Kampala Serena Hotel, although the hotel reserves the right to temporarily hold an amount before you arrive.
When does the Kampala Serena Hotel check-in and check-out?
There is a check-in time of 12:00 PM and a check-out time of 10:00 AM – 11:00 AM at Kampala Serena Hotel.
Disclaimer: Booking.com is credited with all photos.
