Using the Glovo mobile app

Using the Glovo mobile app, you can buy, collect, and send any product within your city. Glovo operates in 26 countries and 200 cities, improving the lives of millions of people worldwide.

Using the Glovo mobile app, you can buy, collect, and send any product within your city. Glovo already operates in more than 26 countries and 200 cities worldwide, improving the lives of millions.

You may order anything locally on-demand through Glovo, and it will be delivered within minutes. On the Glovo mobile app, consumers can order the thing they desire. 

The closest courier will purchase it from the nearest retailer that has it in stock, bring it back, and deliver it to the consumer. 

Glovo lets you order anything you want and have it delivered in a matter of minutes. You can place an order from any restaurant in your city as well as from any store or supermarket.

Your favourite burger, pizza, kebab, tapas, sushi, pharmacy, flowers, groceries, toys, socks, and Goiko Grill are all available. 

Glovo fulfils your order for you. Find fantastic offers close by. Reduce costs and time. Enjoy delivery service around the clock. Anywhere, anything.

How do I make a purchase using the Glovo mobile app?

It’s quite simple to place your first Glovo order. 

  • You can download the Glovo app from Google Play Store or Apple App Store.
  • Add a debit or credit card by visiting the “Manage payment methods” section of your profile.
  • Set the delivery address on the main screen by returning there. Don’t forget to select the right city from the drop-down menu.
  • Purchase anything at a store or restaurant. Any of Glovo’s partners are available in any of the categories displayed on your screen.
  • Send something: You can utilise a courier to send anything with just a pickup location and destination.
  • Describe everything you require, and Glovo will make every effort to provide it.
  • Once you have completed the steps necessary for each option, a courier will take your order and deliver it in a short period of time.
  • Before placing your order, remember to verify your promo code in your profile if you have one.

What is the price of delivery on Glovo?

glovo mobile

The closer it is, the less expensive it is because the cost of Glovo’s service is optimised by distance. The app determines the distance between the pick-up location and delivery address. It then displays the total delivery cost.

Once the Glovo courier has purchased the item, you will be aware of the total cost of the service. You can view the item’s pricing before placing an order from one of the merchants listed on the app. 

Depending on Glovo’s agreement with the store in question, which you can view by clicking on the store, there will be a pre-established shipping fee. You will therefore be aware of the complete cost of the service before you confirm the order.

On rare occasions, the product’s price may be different from what is displayed on the app. Glovo will automatically go ahead and purchase the goods for you if the price difference is less than 30%.

Once the Glovo courier submits the purchase receipt, you’ll be able to view the new pricing.

The courier will get in touch with you to see if you still want to buy the item if the price difference is greater than 30%. (There may be an additional service charge added to the price of each item for deliveries made at night. You’ll see this surcharge while you’re in the app’s checkout stage; the amount varies by city and store.)

What time does Glovo work?

Glovo offers a 24-hour service in several of the cities it serves. Even if Glovo is available, each store has its own schedule, thus they can be closed. 

To help you navigate, open stores have a full-colour image, whilst closed stores have a grayscale image.

What kind of vehicles are used for delivery by Glovo couriers? What is the maximum order size?

As long as it weighs less than 9 kg (three to four shopping bags), fits in a package measuring 40x40x30 cm, and is under 9 kg in weight, Glovo couriers on motorcycles or bikes may transport whatever you need. 

Given these measurements, Glovo is happy to transport anything you require.

I need to send something from Glovo back. What shall I do?

Glovo links your orders to couriers, who complete the transaction in your name so that you remain the buyer and ultimate user. 

Returns and product-related complaints must be made to the business directly. 

What is Glovo Prime and what advantages does it offer?

Glovo Prime is a subscription service that allows you to take advantage of special discounts and FREE deliveries to certain retailers. 

Depending on where you are, the stores that are part of your Prime option could change. The monthly reactivation of the subscription will continue until you decide to end your membership. 

There is no obligation, and you can cancel at any moment. (Only valid in the nation where you sign up for Glovo Prime for the first time.)

When will my Glovo purchase be delivered?

glovo mobile app uganda

You may track your order in real-time and get in touch with the designated Glovo courier if you have any questions as long as you have one. If a Glovo courier hasn’t been assigned to you, your order is still waiting to be filled in the system. 

A yellow notification will appear at the top of the Glovo mobile app if significant delays are expected. You can cancel your order yourself from your current order at no additional cost if a Glovo courier has not yet been assigned to it.